Privacy Policy — Text Messages

• Your mobile number, as you give it to a member of staff at the restaurant.
• The receipt for the order you just paid for, which is the content of the message.
• Delivery records — whether the message was accepted and delivered — kept so a failed receipt can be traced.

Nothing else about you is collected through this service. No card number is ever included in a text; a receipt shows only the card brand and its last four digits.

• Sending you the receipt you asked for.
• Allowing the restaurant to send you its own deals, specials and news, until you reply STOP.
• Supporting the service itself — working out why a message did not arrive, for example.

No third party receives your number for its own marketing, and your number is never sold or rented.

Your number is handled by two parties only:

• The restaurant you gave it to, which is the business sending you messages.
• Our messaging provider, which carries the message to your carrier on our behalf and may use it for nothing else.

The only other circumstance in which information would be disclosed is where the law requires it.

The restaurant may use the number you gave to tell you about its own offers. These are occasional and come from that restaurant alone.

To stop every message, including offers, reply STOP to any message you receive. You will get one confirmation and nothing afterwards. Your receipt is always available in printed or emailed form instead, and asking a restaurant to stop texting you never affects your service there.

Your number is kept by the restaurant for as long as it is sending you messages, and delivery records are kept for a limited period for support purposes. Once you reply STOP, the number is retained only as a record that you opted out, so that no further messages are sent to it.

• Never give your number in the first place — a printed or emailed receipt is always offered.
• Reply STOP at any time to end all messages.
• Ask for your number to be deleted, by emailing support@realpos.net or asking the restaurant.

This service is not directed at children, and numbers are not knowingly collected from anyone under 13.

This policy may be updated. The date at the top shows when it last changed, and the current version always lives at terms.realpos.net/privacy.

Questions about this policy: support@realpos.net. Questions about messages from a particular restaurant are best put to that restaurant directly.